Global Insurer Services

Tailored insights and strategies to reduce claims costs and improve repair outcomes.

Network Control & Indemnity Cost Reduction

• OEM Parts Centralisation Strategy

  • National / Pan-European OEM frameworks

  • Cost-plus billing controls

  • Parts transparency & audit protocol design

  • Guaranteed T+1 logistics modelling

• Hybrid Fixed-Price (ARC) Modelling

  • Average Repair Cost architecture

  • Dynamic K2K-linked performance thresholds

  • Inflation-indexed cost controls

  • Actuarial reserving stabilisation

Core Strategic Advisory Services

• Private Equity Risk Analysis & Mitigation

  • Assessment of PE-backed repair group dominance risk

  • Geographic capacity vulnerability mapping

  • Supply-chain leverage analysis

  • Exit-cycle and financial fragility assessment

• Strategic Blueprint Development

  • Transition from “Price Taker” to “Market Maker”

  • Long-term supply chain resilience planning

  • Net Combined Ratio improvement strategies

• Continuous Workflow Mentoring (TOC-Based)

  • Bodyshop Revolution.ai implementation

  • Constraint identification & synchronised production

  • Buffer management & “Murphy” neutralisation

  • Throughput accounting integration

• Key-to-Key Compression Programmes

  • Reduction from 10–14 days to 3–4 days

  • Credit hire leakage reduction

  • WIP stabilisation

  • Predictable output modelling

• High-Volume Site Pilot (“Sprint”) Programmes

  • 12-week performance transformation pilots

  • Targeted high-friction repairer intervention

Network Operational Excellence & Performance Acceleration

Vertical Integration & Capacity Ownership

• Strategic M&A Advisory

  • Acquisition target identification

  • Internal capacity modelling

  • Post-acquisition TOC re-engineering

  • Cultural & operational change management

• Organic Infrastructure Development

  • Hub & Spoke model design (Hub & Node architecture)

  • Fast-track and Technical Excellence centre development

  • Greenfield site design for EV / ADAS / Composites readiness

  • Capital deployment modelling

Why Leading Insurers Engage with PCI

Tailored insights driving smarter collision solutions.

NCR protection: We help insurers navigate the increasing geographical challenge of private equity-based MSOs and their negative influence on combined ratio performance.

Repair Network Support: Our experience in delivering high performance to insurers enables us to support their existing repair network deliver extraordinary results.

Drastic Cycle Time Reduction: We consistently cut Key-to-Key times by over 50%, moving toward a stable 3-day repeatable cycle.

Increased Touch Time: Our methodology increases daily touch time from the industry average of 2.5 hours to 4.5+ hours per vehicle.

Predictability and Trust: By eliminating "business noise" and managing the primary constraint (the bottleneck), we provide insurers with absolute certainty on delivery dates and performance outcomes.

Cost & Indemnity Mitigation: High-velocity repairs, lower administrative friction, and improve policyholder satisfaction create world beating network relationships.

Subrogation: We restructure subrogation modelling to ensure repairer/insurer empathy for a win-win goal, delivering significantly stronger insurer CR and EBITDA for collision shops.

Download our Information to understand the value to you as an insurer